Handouts and recordings will be posted approximately 1 weeks after the live event occurs.

September 1, 2020
9:00am-10:00am
 Leading Through A Pandemic: Finding Your Footing in an Upside Down World
Recording   Handouts


10:30am-12:00pm
6a. Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
Recording   Handouts

6b. New Hospice Election & Addendum Requirements 2020 
Recording   Handouts

6c. Steering Clear with Cyber Security During a Public Health Emergency
Recording   Handouts 


1:00pm-2:30pm
7a. Critical Home Health PDGM Claims Processing Update
Recording   Handouts
 
7b. Hospice Quality Reporting and Customer Service…Yes there IS a Connection!
Recording   Handouts

7c. Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)
Recording   Handouts